Right of withdrawal

It is possible to exercise the right of withdrawal based on the legislative decree of 22 May 1999, n.185: "implementation of directive 97/7/ce on the protection of consumers in respect of distance contracts", for those consumers without a VAT number, who do not act upon the purchase with entrepreneurial purposes.

The customer has the right to withdraw from the purchase contract within seven working days from the delivery of the goods, by communicating this intention to the company by email, he/she will receive instructions on how to refund the amount paid, net of the initial shipping costs and following the return of the purchased goods. The goods must be returned intact and travel under the responsibility of the customer, who will bear the shipping costs for the return of the same. The right of withdrawal is not applicable to sealed products once opened, the purchased goods must also be returned in their original packaging and perfectly intact. In the event of forfeiture of the right of withdrawal, the company will return the purchased goods to the sender/customer, charging the latter for the shipping costs.